Conference day 2 presentation notes: TRAINING AND SUPPORT GROUP 2

-Student support
-IT/Lib partnership: need for training in each other’s skills

A plethora of tools; portal, portfolio, library tools, … How do faculty know what to use for what?

Desire for less training and more support. Virtual support; what do we know about it, how do we train our staff to provide it?

Opportunities:
-Mutual IT/Library training, visiting each other in the venues
-communication and increased awareness so that we know who to contact
-Effective presentation of support models

CIC Collaboration:
-CIC LTI talk to library groups and vice versa
-Add to LTI quarterly reports a section on Library training and support