Conference day 1 discussion: Table 4

Are these 16 items appropriate? Is there an issue that is not reflected?

2Way Communication:
-how do we get our user community to tell us about our needs
-how do we get instructors to inform students of library resources/services
-usability, student needs, student perspectives

-University of Michigan: a lot of organizational autonomy
-Ereserves @ library vs. CMS model - how do we integrate and collaborate on services?
-Educational technology people not knowing that library/librarians want to be contacted within CMS (because the Ed. Tech people DON'T) i.e. different cultures
-Who is the driver of this?
-Students don't want to leave Bb environment and anything less than that is unacceptable
-Authentication for dfferent systems - so that "integration" of systems appears seamless
-Younger people accept and expect an integrated world
-Authentication; single interface. Is the CMS THE interface that we should be using? is a portal the way to go?
-Whatever the interface is, it should have portal-like qualities
-The difference between library stuff that I need for this class vs. the library
-Course-integrated instruction. If it's for the class, it's in the class. Organizing principle for the student is the CLASS
-Loss of identity for library when content is incorporated seamlessly into CMS?
-Questions about what library can and cannot know e.g. privacy issues. Librarians cannot go into course site, make modifications, because they cannot "see" who's enrolled (shouldn't). Strictly speaking, the faculty member doesn't have the right to grant access privileges to the librarian

Defining success for collaboration between library and CMS
-do student need to know where content/services in CMS come from?
-use statistics for library content/services from w/in CMS can be used to bolster support/money for library
-Branding of services: is it necessary?

-"help" services for CMS and library - how do we coordinate these services? how do we direct students to proper place to get their questions answered?


ORG. ISSUES #2
-Discussion of learning objects, definition of CMS vs. LMS

-What are the roles of library and IT in the management of CMS/LMS? Should IT be responsible? Building knowledge bank/course archives. Librarians are essential to cataloging/metadata-ing these knowledge banks

-We need heavier tools for automatic extraction of data, so that we use humans to make decisions that have to be made by humans.

-Tiers of decision-making for different learning objects. Extraction of metadata via a tool for most content. When it goes into archive/knowledge bank, that's when the librarian would go in to make sure metadata is correct.

FEATURES document
-What's institutional vs. what's license?
-Priorities -- 11)chat and online reference service
-What do we mean by "integrating" these features? Could it be simply a link?
-What about copyright? what about academic integrity guide?
-Some of these features don't seem to be library or IT priorities
-CMS being about courses vs. the campus - what is its purpose?
-Need for sensitivity/currency of terminology e.g. 1) bibliographic instruction online (training).
-These features appear to be automating already existing things - e.g. how do we offer synchronous teaching on a database
-highlighting subject specialists in CMS
-Imp. to map the physical library - making a connection from the course site to the proper library, to the proper librarian

Are there services/resources that aren't listed?
-For faculty: a request module for EReserves so that the request will come to the place where the reserve material will actually reside. A printing module info.
-Request a librarian to come to my class
-Ask an expert - who's my librarian to help me design my course/research component of my course?
-Librarians need to give faculty access to information literacy resources (so the librarian doesn't have to do everything). i.e. the library providing a bank of learning objects that go beyond basic subject guides. But how do we keep these learning objects in synch when something changes?

Clarification needed for services: 7, 9, 10

Records management for the University should be added to the list
-Partnerships the library has on campus that support learning e.g. writing centers - how do we integrate all of these?

Are there things that IT needs?
-a clearly defined list w/ a few priorities
-what do we mean by "integrating" - linking out vs. residing in the course site.